FAQ & Shipping

HOW TO PLACE AN ORDER

Add the T-Shirts and Hoodies you want to the cart. They are found in our shop menu, and in our collections. Select the color and size you want and hit the add to cart button. (TIP: You save on shipping by adding more items to your order).

HOW TO FIND YOUR PERFECT SIZE

You can find all information regarding sizing, as well as model references in our Size Guide section. Our shirts are US/EU sizes.

PROCESSING AND SHIPPING

Our processing time depends on the size of your order. Each product we send is hand printed one by one specifically for you. It takes us about 1-5 days of production to prepare your items before we ship them.

Once we finish printing your items, we will ship it to your address. Most of our clothing is printed in the USA, Spain and Latvia. European customers will receive their items without worrying about customs and taxes.

The table below gives you an estimate on our shipping times.

November update - All the postage and delivery companies that we work with are experiencing additional delays due to the pandemic and peak.


Country	Shipping Time
USA	2-9 days *
Canada	4-19 days
UK	3-12 days*
Germany	3-12 days*
EU - Rest of	3-28 days*
Australia and NZ	5-30 days
South America	10-40 days

*Non incorporated regions may take longer
All our orders come with a tracking number.

RETURNS & REFUNDS

If you choose the wrong size/shirt/color or simply want to cancel your order, please contact us ASAP before we get your items printed and sent. After the items are printed, we cannot cancel/change them anymore.

Our returns policy is valid for 28 days after receiving the item. If 28 days have gone by since your received your item, we can’t offer you a refund or exchange.

We will offer a refund/free replacement if the items we send you are incorrect or damaged.
For any other refund, you must return the item to our Latvian or US warehouse.
To be eligible for an exchange or refund, your item must be unused and in the same condition that you received it (unless it arrived damaged/incorrect).

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed. This may take a couple of business days.

OUR ART

Iced Tea Aesthetics proudly collaborates with, and supports independent artists from around the globe. We feature their works on our items alongside our in-house designs.

WASHING & DRYING

You can throw your shirts and hoodies in the wash, they enjoy the bath and love the water. Just make sure that:

They are turned inside out (print on the inside)

They are washed with similar colors

They are not washed at more than 30°C/90°F Don't bleach

Try avoid drying them with a machine, heat and cotton are not nice friends. You can get away with putting them in the drier with 'Delicate' settings if you absolutely need to use the dryer.

Do not iron on the print. Turn the shirt inside out and iron on the backside.